Refund Policy

Refund Policy

Digital Courses, Live Courses, Trainings & Webinars

No refunds are given on digital items such as courses, trainings, or webinars. All digital sales are final.

In circumstances where the purchase of a Pivotal LIVE Courses includes the enrollment of the accompanying digital course. Refunds within the timeframe will only be for the LIVE component of the purchase. For the Pivotal LIVE courses (Mentorship, Group Coaching, and Youth Movement), cancellations are only allowed at least 30 days in advance of the scheduled course. In that case, you are eligible for a refund minus a $50 cancellation processing fee, and the digital course fee.

We do not allow cancellations within 30 days of the course as our staff instructor has already booked travel and accommodations. If you cannot attend the course for some reason, we are happy to offer you full credit that you can apply to a future Pivotal course.

If you need to cancel your enrollment in a live event please contact us and let us know as soon as possible.

Contact Information:

Pivotal Inc.
815 W Buena Ave #2W
Chicago, IL 60613